Return Policy

RETURN POLICY

At Looopix, we are committed to ensuring your complete satisfaction with your purchase. If, for any reason, you are not happy with your order, we offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Eligibility for Return
To qualify for a return, your item must meet the following requirements:

Unworn/Unused: The item must be in the same condition as when you received it. This means it should not be worn, used, or damaged.
Original Packaging: The item must be in its original packaging, which includes any tags, labels, and boxes.
Receipt or Proof of Purchase: You must provide the receipt or proof of purchase to initiate the return.
How to Start a Return
To initiate a return, please contact our customer support team at support@looopix.com. In your email, be sure to include the following details:

Your order number
The item(s) you wish to return
The reason for the return (optional)
Once your return request is approved, we will send you a return shipping label along with instructions on how to return the item.

Return Shipping
If your return is approved, we will cover the return shipping costs. Please package the item securely in its original packaging to prevent damage during transit.

Items Returned Without Authorization
Please be aware that items returned without prior authorization, or a return shipping label will not be accepted. It is essential to follow the instructions provided by us to ensure that your return is processed correctly.

Non-Returnable Items
Certain items cannot be returned. These include:

Perishable Goods: This category includes food, flowers, and plants.
Custom Products: Items that are personalized or made to order.
Personal Care Items: Beauty products and personal hygiene items.
Hazardous Materials: This refers to flammable liquids or gases.
Sale Items: Items purchased during a sale are not eligible for return.
Gift Cards: Gift cards cannot be returned or refunded.
If you have any questions about whether an item can be returned, please contact us at support@looopix.com.

CONTACT INFORMATION:
Business Name: Looopix

Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM

Business Contact: +1 (313) 246-2926

Business Mail: support@looopix.com

Business Address: 823 Meeting St, Charleston SC 29403, United States